FREQUENTLY ASKED QUESTIONS

1. How do I know which size to order?

You can check our size guide available on the product page before placing your order. We recommend checking your measurements to find the best fit.

2. What if my size is currently out of stock?

If your preferred size is unavailable, you can contact us or check back later for restocking updates.

3. How long will my order take to arrive?

Delivery time depends on your location. Orders within Karachi generally take 3–4 business days, while orders to other cities in Pakistan generally take 7–10 business days.

4. How will I know that my order has been confirmed?

After placing your order, you will receive an order confirmation through the contact information provided at checkout.

5. Can I change my order after placing it?

If you need to change your size, product, or delivery details, please contact us as soon as possible. Changes can only be made before your order is processed or dispatched.

6. Can I cancel my order?

Yes, cancellation requests can be made before your order is processed or dispatched. Once an order has been dispatched, cancellation may not be possible.

7. Do you offer exchanges?

Yes, we offer exchanges within 7 days of receiving your order, subject to our Exchange Policy and product availability.

8. What if I receive the wrong or damaged product?

If you receive an incorrect or damaged item, please contact us as soon as possible after delivery. Our team will review the issue and assist you accordingly.

9. Can I exchange an item for a different size?

Yes, size exchanges are possible, subject to availability and the conditions mentioned in our Exchange Policy.

10. Can I exchange an item after wearing or washing it?

No. Items must be unused, unworn, unwashed, and in their original condition with tags attached to qualify for an exchange.

11. Do you offer Cash on Delivery?

Yes, Cash on Delivery may be available for eligible orders within Pakistan. Available payment methods will be shown during checkout.

12. How can I contact WEAVES?

If you have any questions regarding your order, size, exchange, or product details, you can contact our customer support team through the contact information provided on our website.